Negotiation Skills
One often has to face tough negotiations or even a round of negotiations about an important project.
Certainly you always expect a beneficial win-win agreement from these negotiations as that leads to a sustaining relationship with the customer.
This course teaches a negotiation process, which provides a simple strategy to be used when planning the meetings.
The goal of this is to end up with a win-win agreement, with the help of the relationship with the customer can be strengthened.
During the course – as an exercise – participants use their own challenging negotiation projects as examples to work on.
The course can easily be expanded with advanced selling skills and methods if it is necessary.
Practical – Interactive – Effective